Contact information
Welcome to Sagir Jewellers. We are delighted to connect with you and assist you with your jewellery-related questions, product information, orders, delivery queries, and other customer service needs. At sagirjewellers.com, we aim to make your shopping experience simple, transparent, comfortable, and trustworthy.
Whether you are looking for elegant jewellery for everyday wear, a special occasion, a gift for someone special, or simply want more information about one of our products, our customer support team is available to help.
We value every customer and believe that good communication is an important part of providing a positive shopping experience. Please feel free to contact us using the information provided below.
Our Business Information
Business Name: Sagir Jewellers
Website: sagirjewellers.com
Email: sagirjewellers@gmail.com
Phone: 7047382034
Business Address: Barsundra, Iswardahajalpai, Bhawanipur, Haldia, West Bengal – 721654
State: West Bengal
PIN Code: 721654
GSTIN: 19AZJPH9207Q1ZL
Business Category: Jewellery
For any genuine customer service requirement, you can contact us through our official email address or phone number. When contacting us regarding an order, please keep your order number and relevant purchase details available so that we can assist you more efficiently.
How You Can Contact Us
Customer Support
Our customer support service is available to help customers with general questions about our products, website, orders, shipping, payments, returns, exchanges, and other shopping-related matters.
If you have recently placed an order and need assistance, please mention your order number in your email or during your phone conversation. Providing accurate information helps us identify your order and provide a faster response.
You can contact us at:
Email: sagirjewellers@gmail.com
Phone: 7047382034
We encourage customers to provide complete and accurate information when contacting us. This allows our support team to understand your concern properly and provide an appropriate response.
Product Enquiries
If you have questions about a jewellery product listed on our website, you are welcome to contact us before placing your order.
You may contact us to ask about product availability, product details, design information, available options, pricing, order-related questions, or any other information that may help you make an informed purchase.
When contacting us about a particular product, please mention the product name or share the relevant product details. Our team will review your query and provide the available information.
Product availability may change from time to time depending on stock and demand. Therefore, if a particular jewellery design is important to you, we recommend confirming its availability before placing an order.
Order Assistance
If you have already placed an order through sagirjewellers.com, our customer support team can assist with general order-related questions.
For order assistance, please provide:
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Your order number
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Name used while placing the order
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Registered phone number or email address
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Product name
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Description of your concern
Providing these details helps us locate the relevant order information and understand the issue more clearly.
If your concern is related to a change in order information, shipping, delivery, payment, cancellation, return, or another issue, please explain the matter clearly in your message.
Shipping and Delivery Enquiries
We understand that customers want clear information about when their jewellery order is expected to arrive. If you have a question regarding shipping or delivery, you may contact our customer support team.
Please provide your order number and delivery information when contacting us about a shipment. Delivery timelines may vary depending on the destination, courier availability, operational conditions, and other factors.
Once an order has been processed and dispatched, delivery may also depend on the courier service and the destination location. Delays can occasionally occur because of circumstances outside the direct control of the seller or courier provider.
If you believe your order has been delayed unusually or you have not received an expected delivery, please contact us so that we can review the available order information and guide you accordingly.
Payment-Related Questions
If you have questions regarding payment for an order placed through our website, you can contact our support team.
Please do not share sensitive banking information, passwords, OTPs, card PINs, or other confidential security credentials through email or phone.
For payment-related assistance, provide only the relevant order information required to identify the transaction. Our team will guide you regarding the appropriate next steps.
Return and Exchange Assistance
If you need information regarding a return, replacement, refund, or exchange, please contact our customer support team.
Before sending a product back, customers should review the applicable return and refund terms published on our website. Eligibility may depend on the product, condition of the item, time period, and other applicable conditions.
If you believe that an item has arrived damaged, incorrect, defective, or different from what was ordered, please contact us as soon as reasonably possible after receiving the order.
Where appropriate, customers may be requested to provide photographs, videos, order details, or other information necessary to understand and verify the issue.
Please do not return any product without following the applicable return instructions provided by our customer support team.
Jewellery Product Concerns
Jewellery products require appropriate care and handling. If you experience a concern with a product received from us, please contact our support team with your order details and a clear description of the issue.
Depending on the nature of the concern, we may request additional information to understand the condition of the product.
Customers are encouraged to handle jewellery carefully and follow any care instructions provided with the product. Exposure to chemicals, perfumes, cosmetics, moisture, excessive friction, improper storage, or other unsuitable conditions may affect the appearance or condition of jewellery.
If you have questions about caring for a particular product, you can contact us for general guidance.
Website Assistance
If you experience difficulty using sagirjewellers.com, such as problems viewing a product, placing an order, accessing information, or completing the checkout process, please contact us.
When reporting a website issue, please describe:
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What you were trying to do
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What happened
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Any visible error message
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The product or page involved
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Your order number, if applicable
Screenshots may also be useful when describing a technical issue.
Our team will review the information provided and assist you as appropriate.
Business Address
Our business address is:
Sagir Jewellers
Barsundra, Iswardahajalpai, Bhawanipur
Haldia, West Bengal
PIN – 721654
India
If you need to communicate with us by post or require address information for a legitimate business purpose, please use the address mentioned above.
For product returns, customers should not automatically send products to the business address unless return instructions specifically confirm that this is the appropriate return destination.
Contacting Us by Email
You can contact our official customer support email at:
When sending an email, we recommend using a clear subject line such as:
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Order Assistance
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Product Enquiry
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Delivery Question
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Return Request
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Refund Query
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Payment Assistance
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General Customer Support
A clear subject helps us understand the purpose of your communication.
Please include sufficient information in your message while avoiding unnecessary sensitive personal or financial information.
Contacting Us by Phone
For customer support enquiries, you can contact us at:
7047382034
When calling about an existing order, please keep your order information available. This may help us identify the relevant purchase and understand your request more quickly.
For security and privacy reasons, customers should never share OTPs, passwords, card PINs, banking passwords, or other confidential authentication information over a customer service call.
Response Time
We aim to respond to customer enquiries as promptly as reasonably possible. However, response times may vary depending on the nature and volume of enquiries, holidays, weekends, technical circumstances, and other operational factors.
Some requests may require additional verification or coordination before a final response can be provided.
If your enquiry requires additional information from you, providing the requested details promptly may help reduce the time required to resolve the matter.
Privacy and Customer Information
At Sagir Jewellers, we understand the importance of protecting customer information.
When contacting us, please share only the information necessary for us to understand and resolve your enquiry. We do not recommend sending sensitive information such as passwords, OTPs, card PINs, banking passwords, or other confidential security credentials.
Any personal information provided through our website or customer support channels should be handled according to our applicable privacy practices and policies.
For more information regarding how information may be handled, customers should review the Privacy Policy available on sagirjewellers.com.
Genuine Customer Support
To help protect our customers from fraud and misleading communications, please use the official contact details published on our website when communicating with Sagir Jewellers.
Our official contact information includes:
Website: sagirjewellers.com
Email: sagirjewellers@gmail.com
Phone: 7047382034
Customers should be cautious about sharing personal or financial information with unknown individuals claiming to represent our business.
If you receive a suspicious communication requesting passwords, OTPs, PINs, or unusual payments, do not share confidential information. Contact us through our official contact details to verify the communication.
Feedback and Suggestions
We appreciate customer feedback because it helps us understand customer expectations and improve our website and services.
If you have a suggestion about our products, website experience, customer service, packaging, delivery experience, or any other part of your interaction with Sagir Jewellers, you are welcome to contact us.
Please provide constructive and specific feedback whenever possible. We will review your comments and consider them as part of our ongoing efforts to improve our customer experience.
Business and Partnership Enquiries
For legitimate business enquiries, supplier communication, partnership proposals, or other professional matters related to Sagir Jewellers, you may contact us through our official email address.
Email: sagirjewellers@gmail.com
Please clearly describe the purpose of your proposal and include relevant contact information. We review business enquiries based on their relevance and available business requirements.
GST Information
For business identification and applicable tax-related purposes, our GST identification number is:
GSTIN: 19AZJPH9207Q1ZL
Customers requiring business information for a legitimate transaction may refer to the details provided on this Contact Us page and the relevant information associated with their order.
Before Contacting Us
For faster assistance, please check whether your question is already answered in the relevant section of our website, such as our Shipping Policy, Return and Refund Policy, Privacy Policy, Terms of Service, or other applicable pages.
If you still require assistance, our team will be happy to review your enquiry.
When contacting us, please provide accurate information and a clear explanation of your concern. For order-related issues, always include your order number whenever possible.
Our Commitment to Customers
At Sagir Jewellers, we aim to provide customers with a straightforward and dependable online shopping experience. We understand that jewellery purchases can be important and personal, which is why clear communication and customer support are important parts of our service.
We strive to provide useful product information, clear order communication, appropriate customer assistance, and a professional shopping environment through sagirjewellers.com.
If you have any question before or after purchasing from us, please do not hesitate to contact our team.
Get in Touch
We are here to help with your questions and customer service needs.
Sagir Jewellers
Website: sagirjewellers.com
Email: sagirjewellers@gmail.com
Phone: 7047382034
Address: Barsundra, Iswardahajalpai, Bhawanipur, Haldia, West Bengal – 721654
GSTIN: 19AZJPH9207Q1ZL
Thank you for visiting sagirjewellers.com and choosing Sagir Jewellers. We appreciate your interest in our jewellery collection and value the opportunity to serve you.
For any enquiry, please contact us through our official email address or phone number. Our team will review your request and provide assistance based on the information available.
Sagir Jewellers – Jewellery crafted for memorable moments.