Privacy policy

Effective Date: October 1, 2026

Welcome to sagirjewellers.com. We respect your privacy and are committed to protecting the personal information you provide while using our website, products and services. This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or make a purchase from our website.

By accessing or using sagirjewellers.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

1. Business Information

Website: sagirjewellers.com
Email: sagirjewellers@gmail.com
Phone: 7047382034
Business Address: Barsundra, Iswardahajalpai, Bhawanipur, Haldia, West Bengal – 721654
Business Category: Jewellery
GST Number: 19AZJPH9207Q1ZL

For privacy-related questions, requests or concerns, customers may contact us using the email address or telephone number provided above.

2. Information We Collect

When you visit our website, create an account, place an order, contact us or interact with our services, we may collect certain information necessary to operate our ecommerce business.

This information may include your name, billing address, shipping address, email address, telephone number and other contact information.

When you place an order, we may also collect transaction-related information such as the products purchased, order amount, delivery information, order date and order status.

We may receive payment-related information through our authorized payment service providers. Depending on the payment method selected, payment providers may process sensitive payment information such as card, banking or wallet details. We generally do not need to store complete payment card information on our own systems when payment processing is handled by a third-party payment provider.

3. Information Collected Automatically

When you browse sagirjewellers.com, certain technical information may be collected automatically.

This may include your IP address, browser type, device type, operating system, approximate location, referring website, pages visited, time spent on pages and other website interaction information.

This information may be used to understand how visitors use our website, improve website performance, identify technical problems and maintain website security.

We may also use cookies and similar technologies for website functionality, preferences, analytics and, where applicable, marketing purposes.

4. Cookies

Cookies are small data files stored on your device when you visit a website. They help websites remember information and provide a smoother browsing experience.

sagirjewellers.com may use essential cookies that are necessary for website functionality, shopping cart operations, checkout processes and security.

We may also use analytics or preference-related cookies to understand website traffic and improve our services.

Where applicable, third-party advertising or marketing technologies may use cookies or similar technologies to measure advertising performance or provide relevant promotional content.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart or checkout functionality.

5. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

  • Processing and fulfilling orders.

  • Delivering purchased products.

  • Confirming orders and payments.

  • Communicating with customers regarding their purchases.

  • Providing customer support.

  • Responding to questions, complaints and requests.

  • Managing returns, refunds and exchanges.

  • Maintaining customer accounts where applicable.

  • Improving our website, products and services.

  • Detecting and preventing fraudulent or unauthorized activity.

  • Protecting the security of our website and business systems.

  • Maintaining business and transaction records.

  • Complying with applicable legal and regulatory requirements.

  • Sending service-related communications.

  • Sending promotional communications where permitted and appropriate.

We aim to collect and use only information that is reasonably necessary for these purposes.

6. Order and Delivery Information

When you purchase jewellery from sagirjewellers.com, we need certain information to process and deliver your order.

Your name, phone number, shipping address and other required delivery information may be shared with logistics, courier or delivery partners when necessary to complete delivery.

Delivery partners may use this information only for purposes associated with fulfilling the shipment and providing delivery services.

We may also contact you regarding order confirmation, shipping updates, delivery attempts, payment verification or other information directly related to your order.

7. Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

When you choose an online payment method, your payment information may be processed directly by the applicable payment provider according to its own privacy policy and terms.

We do not intentionally request customers to send complete debit card, credit card, banking passwords, OTPs or other highly sensitive payment credentials to us through email, WhatsApp, social media or other informal communication channels.

Customers should never share their OTP, PIN, password or banking credentials with anyone claiming to represent sagirjewellers.com.

8. Sharing of Personal Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share limited information with trusted service providers when necessary to operate our business.

These may include payment processors, courier and logistics providers, website hosting providers, ecommerce technology providers, analytics services, customer support services, fraud prevention providers and other technology or operational partners.

Information may also be disclosed when required by law, legal process, government request or to protect the rights, property or safety of sagirjewellers.com, our customers or others.

Where third-party service providers process information on our behalf, we expect them to handle such information in accordance with applicable contractual, security and privacy requirements.

9. Third-Party Services

Our website may use third-party services or applications that support ecommerce operations, payment processing, analytics, advertising, customer communication, shipping or other functions.

These third parties may independently collect or process information according to their own privacy policies.

We encourage customers to review the privacy policies of third-party services when interacting with their platforms.

We are not responsible for the privacy practices, security procedures or content of independent third-party websites or services.

10. Marketing Communications

Where permitted by applicable law and based on your preferences, we may use your contact information to communicate information about new products, offers, promotions or other services.

You may request to stop receiving promotional communications at any time.

If an unsubscribe option is provided in a promotional email or message, you may use it to opt out. You may also contact us using the information provided in this Privacy Policy.

Please note that even after opting out of promotional communications, you may continue to receive essential service communications relating to orders, payments, deliveries, returns or account activity.

11. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security of information transmitted to or through our website.

Customers are responsible for maintaining the confidentiality of their account credentials, where applicable, and should immediately contact us if they believe their account or information has been compromised.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, taxation, dispute resolution, fraud prevention and compliance with applicable legal obligations.

The period for which information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and business record requirements.

13. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us so that we can review the situation and take appropriate action where required.

14. Your Privacy Choices

Depending on applicable law, you may have rights or choices regarding your personal information.

These may include requesting access to certain personal information, requesting correction of inaccurate information, requesting deletion where legally permitted, withdrawing certain consents and opting out of promotional communications.

Requests may be submitted using our contact information.

For security purposes, we may need to verify your identity before processing certain privacy requests.

We may also retain certain information where required or permitted by law.

15. Accuracy of Information

Customers are responsible for providing accurate and complete information when placing an order or creating an account.

Incorrect name, address, phone number or other delivery information may cause delays, failed deliveries or additional delivery-related issues.

If you discover that information you provided to us is incorrect, please contact us as soon as possible so that we can determine whether the information can be updated.

16. Data Transfers

Some service providers used by ecommerce businesses may process information through systems or infrastructure located outside the customer's state or country.

Where personal information is processed by third-party service providers, such processing may be subject to their applicable privacy and security practices and legal requirements.

We take reasonable steps to work with service providers that maintain appropriate safeguards for information entrusted to them.

17. Fraud Prevention and Security Monitoring

We may process certain information to identify suspicious transactions, unauthorized activity, abuse of promotional offers or other potentially fraudulent behavior.

This may include transaction information, device-related information, IP information and order history where relevant.

These activities are intended to protect customers, our business and our payment and ecommerce systems.

18. Links to Other Websites

Our website may contain links to third-party websites, social media pages, payment services or other external platforms.

When you leave sagirjewellers.com and visit another website, that website's privacy policy will apply.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements or services.

When changes are made, we may update the “Effective Date” shown at the beginning of this policy.

Customers are encouraged to review this page periodically to remain informed about how information is handled.

Your continued use of sagirjewellers.com after an updated Privacy Policy is published may indicate your continued acceptance of the updated policy, subject to applicable law.

20. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or believe your personal information has been handled incorrectly, please contact us.

sagirjewellers.com
Email: sagirjewellers@gmail.com
Phone: 7047382034
Address: Barsundra, Iswardahajalpai, Bhawanipur, Haldia, West Bengal – 721654
GST No.: 19AZJPH9207Q1ZL

We will review privacy-related requests and respond within a reasonable period, subject to verification requirements and applicable law.

21. Consent

By using sagirjewellers.com, you acknowledge that you have read and understood this Privacy Policy and understand how your information may be collected, used, stored and shared as described above.

If you do not agree with the practices described in this Privacy Policy, please discontinue use of the website.

This Privacy Policy is intended to provide transparent information about our general privacy practices. Specific rights, obligations and processing requirements may vary depending on applicable laws, services used and the nature of the information involved.

Last Updated: October 1, 2026